Cookie Policy
Last updated: January 2025
1. Introduction
This Cookie Policy explains how Slim Chickens ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at slimchickens.digital (the "Website"). This policy describes what cookies are, how we use them, your choices regarding cookies, and further information about cookies.
By using our Website, you consent to the use of cookies in accordance with this Cookie Policy. This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information.
As a food service business, we use cookies to enhance your ordering experience, remember your preferences, track delivery locations, and maintain your shopping cart across sessions.
2. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies typically contain two pieces of information: a site name and unique user ID. When you visit our website, our server sends a cookie to your computer or mobile device. Your device stores the cookie in a file located inside your web browser.
Session vs Persistent Cookies
- Session cookies: Temporary cookies that are deleted when you close your browser. We use these for essential functions like maintaining your shopping cart during your visit.
- Persistent cookies: Remain on your device for a specified period or until manually deleted. These help us remember your preferences and settings for future visits.
First-Party vs Third-Party Cookies
- First-party cookies: Set directly by our website (slimchickens.digital). We have full control over these cookies.
- Third-party cookies: Set by external services we use, such as Google Analytics or Facebook Pixel, for analytics and marketing purposes.
3. Why We Use Cookies
We use cookies for several important purposes to enhance your experience on our food service website:
- Essential website functionality: Enable core features like user authentication, shopping cart management, and secure order processing
- Performance improvement: Monitor website performance, identify technical issues, and optimize loading times
- User experience personalization: Remember your preferences, location settings, and previous orders to customize your experience
- Analytics and statistics: Understand how visitors use our website, which menu items are most popular, and identify areas for improvement
- Marketing and advertising: Show relevant advertisements and track the effectiveness of our marketing campaigns
- Delivery optimization: Store location data to provide accurate delivery estimates and restaurant recommendations
- Order management: Maintain your shopping cart contents and order history across browsing sessions
4. Types of Cookies We Use
Below is a detailed breakdown of the different types of cookies used on our website:
4.1 Strictly Necessary Cookies
These cookies are essential for the basic functionality of our website and cannot be disabled. They enable core features such as security, network management, and accessibility.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Slim Chickens | Maintains user session and shopping cart state | Session | Browser session |
| cookieConsent | Slim Chickens | Stores your cookie preferences and consent choices | Persistent | 1 year |
| cart_items | Slim Chickens | Preserves shopping cart contents between sessions | Persistent | 7 days |
| user_location | Slim Chickens | Stores delivery location for order processing | Persistent | 30 days |
| csrf_token | Slim Chickens | Security token to prevent cross-site request forgery | Session | Browser session |
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors and tracks website usage | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes unique visitors with enhanced tracking | Persistent | 24 hours |
| _gat_gtag_UA_* | Google Analytics | Throttles request rate to protect against spam | Persistent | 1 minute |
| _dc_gtm_UA-* | Google Tag Manager | Controls loading of Google Analytics tracking code | Persistent | 1 minute |
4.3 Functionality Cookies
These cookies allow our website to remember choices you make and provide enhanced, more personal features.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| preferred_language | Slim Chickens | Remembers your language preference | Persistent | 1 year |
| dietary_preferences | Slim Chickens | Stores dietary restrictions and menu filters | Persistent | 90 days |
| favorite_restaurant | Slim Chickens | Remembers your preferred restaurant location | Persistent | 6 months |
| order_history_view | Slim Chickens | Customizes order history display preferences | Persistent | 3 months |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Facebook Pixel | Tracks conversions and enables targeted advertising | Persistent | 3 months |
| _fbc | Facebook Pixel | Stores click ID for attribution tracking | Persistent | 3 months |
| IDE | Google DoubleClick | Enables remarketing and personalized ads | Persistent | 1 year |
| fr | Delivers, measures, and improves relevance of ads | Persistent | 3 months |
5. Third-Party Cookies
We work with trusted third-party partners who may place cookies on your device when you visit our website. These partners help us provide better service and understand our customers' needs.
Google Analytics
We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about how visitors use our site, such as which pages are visited most often and if visitors get error messages from web pages.
Privacy Policy: https://policies.google.com/privacy
Facebook Pixel
The Facebook Pixel helps us track conversions from Facebook ads, optimize ads based on collected data, build targeted audiences for future ads, and remarket to people who have already taken action on our website.
Privacy Policy: https://www.facebook.com/policy.php
Google Ads
We use Google Ads for remarketing and conversion tracking to show relevant advertisements to visitors who have previously visited our website.
Privacy Policy: https://policies.google.com/privacy
6. Cookie Duration
Different cookies have different lifespans depending on their purpose:
| Cookie Type | Duration | Examples | Purpose |
|---|---|---|---|
| Session Cookies | Until browser closes | PHPSESSID, csrf_token | Essential functionality during your visit |
| Short-term Persistent | 1-7 days | cart_items, _gid | Shopping cart, short-term analytics |
| Medium-term Persistent | 1-6 months | favorite_restaurant, _fbp | User preferences, marketing tracking |
| Long-term Persistent | 1-2 years | cookieConsent, _ga | Consent tracking, long-term analytics |
7. How to Manage Cookies
You have several options for managing cookies on your device:
7.1 Browser Settings
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here are instructions for popular browsers:
Google Chrome
- Click the three dots menu in the top-right corner
- Select "Settings" from the dropdown menu
- Click "Privacy and security" in the left sidebar
- Select "Cookies and other site data"
- Choose your preferred cookie settings
- To block all cookies, select "Block all cookies"
Mozilla Firefox
- Click the hamburger menu button in the top-right corner
- Select "Settings" from the menu
- Click "Privacy & Security" in the left panel
- Scroll down to "Cookies and Site Data"
- Choose "Block cookies and site data"
- Select your preferred blocking level
Safari
- Click "Safari" in the menu bar
- Select "Preferences" from the dropdown
- Click the "Privacy" tab
- Under "Cookies and website data", choose your preference
- Select "Block all cookies" to disable all cookies
Microsoft Edge
- Click the three dots menu in the top-right corner
- Select "Settings"
- Click "Cookies and site permissions" in the left sidebar
- Select "Cookies and site data"
- Toggle "Block all cookies" to disable cookies
- Configure exceptions as needed
7.2 Opt-Out Links
You can opt out of certain third-party cookies using these direct links:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook Ads: Facebook Ad Preferences
- Google Ads: Google Ads Settings
- Industry Opt-out: Digital Advertising Alliance Opt-out
7.3 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences by category
You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer or by clearing your browser's cookie data and revisiting our site.
8. Consequences of Disabling Cookies
While you can browse our website with cookies disabled, some features and functionality may be limited or unavailable:
- Shopping cart: Your cart items may not be saved between sessions
- User preferences: Location, dietary preferences, and language settings won't be remembered
- Order history: You may not be able to view previous orders or reorder favorite items
- Personalization: Menu recommendations and customized content won't be available
- Login functionality: You may need to log in repeatedly during your session
- Analytics: We won't be able to improve our website based on usage patterns
- Marketing: You may see less relevant advertisements
- Performance: Some pages may load more slowly without caching cookies
For the best experience on our food delivery website, we recommend allowing at least essential and functionality cookies.
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not wish to be tracked. However, there is no accepted standard for how websites should respond to DNT signals.
Currently, our website does not respond to DNT browser signals. Instead, we rely on the cookie consent preferences you set through our consent banner and the cookie management options available in your browser.
We are monitoring developments in DNT standards and may update our practices in the future to honor DNT requests where technically feasible.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, applicable laws, or for other operational, legal, or regulatory reasons.
When we make material changes to this policy, we will:
- Update the "Last updated" date at the top of this page
- Notify you through our website banner or email (if you have subscribed to our newsletter)
- Request renewed consent where legally required
We encourage you to periodically review this Cookie Policy to stay informed about how we use cookies and related technologies.
11. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
For specific questions about cookie management or to exercise your privacy rights, please include "Cookie Policy" in your email subject line.
12. More Information
For more information about cookies and how they work, you can visit these helpful resources:
- All About Cookies: www.allaboutcookies.org
- Network Advertising Initiative: www.networkadvertising.org
- Digital Advertising Alliance: digitaladvertisingalliance.org
- Your Online Choices: www.youronlinechoices.com
For browser-specific help with cookie management:
- Chrome: Chrome Cookie Help
- Firefox: Firefox Cookie Help
- Safari: Safari Cookie Help
- Edge: Edge Cookie Help